Shipping policy

Shipping Policy

Last updated: November 12, 2026

Thank you for shopping with PrintApparel! We are committed to providing a smooth and reliable shopping experience. Please review our shipping policy to understand how your orders are processed, shipped, and delivered.

1. Order Processing & Fulfillment

All PrintApparel products are made to order. Each item is produced specifically for you after your order is placed.

We work with trusted third-party fulfillment partners who handle the production, packaging, and shipping of our products.

Most orders are processed and fulfilled within 2–5 business days, excluding weekends and public holidays.

Fulfillment times may vary depending on product availability, production requirements, and order volume.

Please note that fulfillment time is separate from shipping time.

2. Shipping & Estimated Delivery Times

We offer shipping to various destinations worldwide through our fulfillment and shipping partners.

Estimated shipping times after fulfillment are:

  • United States: 3–6 business days

  • Canada: 3–10 business days

  • United Kingdom: 3–7 business days

  • European Union: 3–10 business days

  • Australia & New Zealand: 5–15 business days

  • Rest of the World: 5–20 business days

These timeframes are estimates only and may vary depending on the destination, shipping carrier, customs processing, and other circumstances.

Total estimated delivery time = Fulfillment time + Shipping time.

Where available, more specific delivery estimates will be displayed at checkout.

Delivery estimates do not override your statutory rights regarding late or failed delivery.

3. Shipping Costs

Shipping costs are calculated automatically at checkout based on your shipping destination, order contents, and available shipping methods.

All applicable shipping charges will be displayed before you complete your purchase.

Free shipping may be available for selected products, destinations, or promotional offers, as indicated on our website or at checkout.

4. International Shipping & Customs

PrintApparel ships internationally to destinations supported by our fulfillment and shipping partners.

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

Unless expressly stated otherwise at checkout, these additional charges are not included in the product price or shipping costs and are the customer's responsibility.

Where applicable import duties and taxes are collected and prepaid at checkout, this will be clearly indicated before purchase.

Customs inspections and clearance procedures may result in additional delivery delays.

We recommend checking your country's import regulations before placing an international order.

5. Shipping Destinations

We offer international shipping to a wide range of countries and territories.

Shipping availability depends on the destination, product availability, carrier restrictions, and applicable laws.

Certain destinations or products may be restricted or unavailable.

Customers can verify whether shipping is available to their location by entering their delivery address at checkout.

6. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.

Tracking information may take 24–48 hours to update after dispatch.

Orders containing multiple items may be shipped separately due to differences in product availability or fulfillment locations.

In such cases, you may receive multiple packages and tracking numbers.

7. Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact us immediately at .

We will make reasonable efforts to correct the address before dispatch. However, changes cannot be guaranteed once an order has entered production or shipping.

If a package is returned due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply where permitted by applicable law.

8. Lost, Damaged, or Delayed Packages

If your order arrives damaged, is lost during transit, or experiences a significant delay, please contact us at support@printbapparel.com.

We will investigate the issue with our fulfillment and shipping partners and work toward an appropriate resolution.

Depending on the circumstances and applicable consumer protection laws, we may arrange a replacement, refund, or another suitable resolution.

We remain responsible for fulfilling our delivery obligations under applicable consumer protection laws.

9. Order Changes & Cancellations

Because our products are made to order, production may begin shortly after an order is placed.

If you need to modify or cancel an order, please contact us as soon as possible.

We will attempt to accommodate changes before production or dispatch, but modifications and cancellations cannot always be guaranteed.

Once an order has shipped, changes to the shipping address or delivery method may no longer be possible.

Nothing in this section limits your statutory cancellation, withdrawal, or refund rights under applicable consumer protection laws.

For additional information, please review our Refund Policy.

10. Returns & Refunds

Returns and refunds are handled according to our Refund Policy and applicable consumer protection laws.

If you receive a defective, damaged, or incorrect item, please contact our customer support team so we can investigate and provide an appropriate resolution.

Please review our Refund Policy for information about eligibility, return procedures, and refund processing.

11. Contact Information

For questions regarding shipping, delivery, tracking, or your order, please contact us:

PrintApparel Customer Support

Email: support@printbapparel.com

Website: https://printbapparel.com

Contact page: https://printbapparel.com/pages/contact

We are happy to assist you with any questions or concerns regarding your order.